Archive for July, 2009

Bilanz

Saturday, July 25th, 2009

I like numbers.  I like keeping track.  I did the math, and here’s the result:

During the eight weeks from June 1 through yesterday, July 24, I taught 165 private piano lessons which ranged in length from 30 minutes to an hour and 15 minutes.  In addition, there were two performance classes for K through 3rd grade, four group events for high school students, and six partner lessons for two 2nd graders. 

Individual students and the number of lessons taken so far this summer:

Xavier:  7 piano lessons;

Blaise:  13 piano lessons, 6 partner lessons, two performance classes;

Jessica:  30 piano lessons, two performance classes;

Taylor:  8 piano lessons, 4 group events;

Anna:  15 piano lessons, 6 partner lessons, two performance classes; 

Abby:  11 piano lessons, 3 group events;

Nicole and Coleman:  12 piano lessons each;

Grace and John:  4 piano lessons each, two performance classes;

Liza and Ronette:  7 piano lessons;

Corbin:  8 piano lessons;

Kyle C:  14 piano lessons, two performance classes;

Kyle M:  7 piano lessons, two performance classes;

Zane:  5 piano lessons;

Jamey:  6 piano lessons, one group event. 

Additionally, I observed/interviewed 5 students, and enjoyed the company of three guest students.

This coming week, we will wrap up the summer with a few more piano lessons and one more performance class.

THAT’S customer service

Thursday, July 23rd, 2009

Initial post: Jul 23, 2009 12:16 PM PDT
Jeffrey P. Bezos says:
This is an apology for the way we previously handled illegally sold copies of 1984 and other novels on Kindle. Our “solution” to the problem was stupid, thoughtless, and painfully out of line with our principles. It is wholly self-inflicted, and we deserve the criticism we’ve received. We will use the scar tissue from this painful mistake to help make better decisions going forward, ones that match our mission.

With deep apology to our customers,

Jeff Bezos
Founder & CEO
Amazon.com
(source: www.amazon.com)

and – another email

Tuesday, July 7th, 2009

Robert James

Hello Teacher,

My name is Robert James,Am interested in learning Piano lesson in your place,i am 18 years of age and i will like to know how much your charge per hour and let me know how many lesson will be taken in a week,I will like like you to get back to me on time because i have already told my dad about it and he traveled a lot,so please get back to me earlier before he go for another trip ok.
Waiting to read from you.
Regards,
Robert James.

email

Wednesday, July 1st, 2009

John Hill
Jun 27

Hi, How are you doing today?I want a private lessons for my son(Paul) at your location.Paul is 14 year old boy and is ready to learn.Please I want to know your policy with regard to fees, cancellations, and make-up lessons.Also,get back to me with the total fees for six month lessons(one-hour lesson in a week) starting from July 10th.
In addition,I want to know the lessons location and your phone number.Looking forward to hearing from you.
My best regards,

John.